3D Digital News

Our Houston-based company operates in a wide array of industrial markets, from aerospace to automotive to utilities, to name a few. We provide in-stock products and materials as well as customized material procurement and inventory management.

We are very entrepreneurial. We pride ourselves on moving aggressively when we sense opportunity. At times that means expanding into markets that we have no experience in.

Recently we were in that position. We were accepting some jobs not knowing if we would actually be able to accomplish what we were promising.

One problem we often face is having to handle products that the customer has no drawings for. The customer is frustrated by this and it also causes problems for us in trying to service their needs. In one particular case, the customer we were taking on wanted to move valuable used parts and components on wooden pallets and possibly store them for a lengthy period. They insisted that the entire components be protected from contact with the pallets or any other firm or abrasive surface.

To protect these parts properly required foam linings that fit each component snugly. As we were trying to create these linings, we received a suggestion about 3D scanning as best-practices way to do it. We were unaware of 3D scanning as a technology but we contacted 3D Digital in Connecticut and ordered an EScan unit. Immediately we saw how valuable the technology could be to a diverse group of customers who are unable to obtain drawings for parts and components they need to pack, ship and maintain.

We found the Escan to be an excellent tool for our business, but even more valuable to us was the service and support we received from the staff at 3D Digital. We were in a position where we had to put the scanner to immediate use and cut our raw foam to precise measurements. We had contracts pending, so there was no time for extensive training.

In some of other jobs we were suddenly able to quickly take scans of products and parts and create much-needed drawings.  That way, we could provide the high level of service we had contracted to provide.

In all honesty, we never imagined how great the support, time and patience given to us by 3D Digital could be. Without that backup we could not have accomplished our goals and satisfied our customers’ needs.

Now that we have this technology, and our own people have had such a positive experience with it, we are able to move forward in expanding even further into new markets.

Gustavo Garza, Jr.

Regional Sales Manager

AIS, Inc.

Dear 3D Staff

We purchased one of your E-Scan 3D laser scanners several months ago. We are a small manufacturer of products such as seat covers for automobiles, boats and commercial vehicles. In addition we manufacture various covers for professional racing teams.

We became motivated to look into the next ‘pattern’ capture solution which would minimize the fabrication cycle on new designs. We surveyed available industrial solutions to pattern capture and were impressed with the specs and low cost of your 3D E-Scan. Having had experience with our digital ‘arm’ cmm, we found your scanner a very quick approach towards our pattern capture solution. We were particularly pleased with the quality and attentiveness of your customer service and product application engineering as well as the simplicity of the scanner itself.

We continue to use and apply your product to new applications in our field and would like to thank you all for a great product.

Sincerely,

Joe Santana

Sr Research Design Engineer

JJS Enterprises LLC
509 N Elevar St
Oxnard, Ca. 93030

We are a boat trailer manufacturing company based in west coast of Florida; we have been in business of over 20 yrs. The boat manufacturers do not supply us with drawings most of the time and we had to spend days measuring the dimensions by hand, however about a year ago I started looking for 3d scanning devices to help us reduce our time. During my research we contacted a lot of companies which either had very expensive solutions or had scanners that did not work, finally we found your company 3D Digital Corp ( Escan3d). At first my team and I were skeptical about your product as it was inexpensive and were in doubt whether it would meets our needs. To our pleasant surprise the product not only performed all the things we needed but also the learning curve was short. Finally, I would like to Thank Satish and his staff for providing excellent support.

Best Regards And best of Luck
Brooks More COO
MTT Inc.

Dear 3D Digital,

I would like to say how pleased I am with the scanner we’ve purchased from you.  We knew we needed to bring 3D scanning in house and your equipment filled that gap nicely.  More importantly though, I would like to commend you on your customer service.  It was nothing short of phenomenal.  You were patient with us; let us ask all the silly questions we needed to ask being new to the 3D Scanning Industry and you followed up many times to see how we were doing.  Because of this, we are operating our scanner efficiently, we are successfully completing projects and the equipment is truly performing to the specs that we had hoped it would.

Why Pay 30,  40, or even 50K for the scanners just because they look good and produce the same quality 3d scans.

Thanks again!!

Pete

Keystone 3d

 Dear 3D Digital,

 which you just cannot do with a bureau as time costs (lots of) money. When I found the Escan on the web, I couldnt believe that such a reasonably priced scanner could actually capture the kind of data I needed, and I must admit to being a bit dubious at first. After talking to the tech guys at 3D and seeing samples, I became pretty sure it would do the job. Initially, I have to admit, the interface was a bit daunting, but within a few days I became used to the way the machine and software worked and the way in which you have to approach the scanning of an object. Like anything it requires a bit of practise, but is well worth it. The first job paid for the scanner, and it has now become an essential part of the design tools we use on a daily basis, and has opened up a new range of services we can offer. Well done for coming up with a great product that really does work. I always look forward to using the scanner, as there is definitely a sense of magic when you capture an object and open it up in a 3D program. Thanks very much, for the Escan and the great tech support. Its not often you get the boss of a company phoning you up to make sure you are happy with the product what can I say?

Sebastien Boyesen

Director

Boyesen Design Partnership